Front Office Executive

We Fairfield by Marriott Vadodara are looking for a welcoming front office executive to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is important that you can handle complaints and provide reliable information. It is also critical to take a customer-centric approach. The goal is to make our guests and visitors feel welcome and appreciated while they are on our property.

Responsibilities of Front office Executive

Reporting to management and assisting with administrative tasks

Answering phone calls and forwarding calls to respective departments

Scheduling and confirming appointments, meetings and events

Greeting and assisting visitors in a professional and friendly manner

Handling enquiries and sorting mail

Copying, scanning and filing documents

Keeping track of office supplies and placing orders for replacements

Education and professional qualifications

Bachelor's degree in hospitality and hotel administration to a related course

2+ years of front desk experience in the hospitality industry preferred

Excellent written and verbal communication skills

Working knowledge of computer software, such as word processors, spreadsheets and presentation tools