Housekeeping Supervisor

We ITC Royal Bengal, a Luxury Collection Hotel, Kolkata is hiring dynamic, energetic, passionate and experienced candidate for the position of Housekeeping Supervisor.

Responsibilities

Train housekeepers on cleaning and maintenance tasks

Oversee staff on a daily basis

Check rooms and common areas, including stairways and lounge areas, for cleanliness

Schedule shifts and arrange for replacements in cases of absence

Establish and educate staff on cleanliness, tidiness and hygiene standards

Motivate team members and resolve any issues that occur on the job

Respond to customer complaints and special requests

Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves

Participate in large cleaning projects as required

Ensure compliance with safety and sanitation policies in all areas

Requirements and skills

Work experience as a Housekeeping Supervisor or similar role

Hands-on experience with cleaning and maintenance tasks for large organizations

Ability to use industrial cleaning equipment and products

Excellent organizational and team management skills

Stamina to handle the physical demands of the job

Flexibility to work various shifts, including evenings and weekends

High school diploma is a plus