Team Leader - Front Office

We Pride Plaza Hotel Aerocity, New Delhi is hiring dynamic, energetic, passionate and experienced candidate for the position of Team Leader - Front Office.

Join the place where our guests feel at home and our team feels valued and embark on a journey of self-discovery, growth and an exceptional career.

Why join us?

Personal development programms

Complimentary meals on duty and uniforms

Worldwide travel perks

Pension scheme

28 days holidays including bank holidays ( increasing yearly)

Job Responsibilities of Team Leader - Front Office:

Welcome all guests as soon as they arrive with care and attention and with a personalised approach.

Develop quality relationships with guests in order to create “raving fans”

Is proactive, anticipates guests needs and looks for suitable solutions

 Conveys the hotel image and promotes company’s loyalty programme LeClub

Handles any guest requests and complaints that haven’t been settled by Team Members and provides a rapid solution

Trains, coaches and motivates team members

Actively contributes to the qualitative and quantitative targets of the department

To apply for this role

We are looking to fill this position as soon as possible and aim to come back to you within 7 days. If you are successful you will be invited for an interview.